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Shipping

What happens if my package is lost or arrives in a damaged state?

At Curate Health, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost in transit, please contact our customer service team on [email protected] with your order number and all relevant details.

What do I do if my item(s) arrives damaged?

We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please report your order issue in our. Contact [email protected] for further assistance. Please include an image of the damage. While we may not

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number on

What happens if my package is lost or arrives in a damaged state?

At Curate Health, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost in transit, please contact our customer service team on [email protected] with your order number and all relevant details.

Do you ship worldwide?

We currently only ship within the UK

My order was marked delivered but it’s not here!

If no one was home at the time of delivery, although not within their process the carrier may have left the package in a safe location. Be sure to check around your home and with neighbours/building management who may have collected the package for y